Terms of Service

Acceptance of terms

By creating an account and using QuickReload, you agree to these terms. If you do not agree with any part of these terms, please do not use our services.

Your account

• You must provide accurate and current information when you register.
• You are responsible for keeping your password and transaction PIN safe.
• You must not share your account with anyone else.
• You must be at least 18 years old to use our services.

Wallet and payments

Your wallet holds funds you can use to buy our services. You can fund your wallet with a card or bank transfer, and withdraw funds when you need to.

All purchases are confirmed with your transaction PIN. Make sure you have enough balance before you place an order.

Using our services

We deliver airtime, data, game credits and gift cards as quickly as we can. Delivery times can vary based on the provider. If a top up fails, the amount is refunded to your wallet.

Prohibited use

• Do not use our services for any illegal activity.
• Do not attempt to defraud us or any other user.
• Do not use another person's account without permission.
• Do not use stolen or unauthorized payment methods.

Limits of liability

We work hard to provide reliable services, but we are not responsible for losses caused by events outside our control, such as network failures or delays from our partners.

Changes to these terms

We may update these terms from time to time. We will post any changes on this page. Continued use of our services means you accept the updated terms.

Contact us

If you have any questions about these terms, please contact our support team.